Social Listening: Are You Hearing?
Your customers are talking about you, well socially. You have a great opportunity to learn and take action accordingly. Social Listening gives you to power to gather customer side intelligence. Are you hearing?
Voice Search: The Next Gen Search
Mobile devices are poised to be personal assistant to any user. Search Engines, Digital Assistant will keep learning more about the user’s preferences. It is essential for any business to integrate and be part of this intelligent chain. The collaboration of your web presence with voice based search will ensure that you will remain ahead of the competition.
Inside Sales 3.0: From Traditional to Digital
Inside Sales 3.0: A well-researched Inside Sales Rep is the key to success in the digital revolution. Traditional Inside Sales had its relevance and it own time. It is time to move on and make way for “Digitised Inside Sales”.
Chatbots Replacing Human Interface
Chatbots have arrived. They will just revolutionise the way we compute.Static menus will fast (read already) be converted into human dialogues instead of traditional menu based selection. Whether it is desktop websites or mobile applications Chatbots will just change the way we deliver “User Experience”.
